Partial Service Degradation

Investigating higher than normal response times on AI endpoints.

Identified increased traffic. Scaling up workers.

Additional capacity deployed. Monitoring response times.

Investigating elevated response times on the API Gateway.

Root cause identified: database connection pool exhaustion.

Fix deployed. Monitoring for stability.

Resolved. All systems operating normally.

Scheduled maintenance window for payments infrastructure.

Maintenance completed ahead of schedule. Service fully restored.